Skip to main content

Integration Twilio with iMessage

LoopMessage

Omnichannel API

+

Twilio

Twilio SMS API

Twilio Integration Features

Auto detect channel

Automatic channel selection for sendings

Supports attachments

Send media content or files

Use current Twilio API or SDK

Simply replace the host URL and use it in production

Twilio Webhooks

Receive webhooks/callbacks in Twilio format

Frequently Asked Questions

How it's work?

You can use regular Twilio SDK or API to send requests, but it will be processed by our service and delivered over LoopMessage.

How to connect it?

Sign in to the dashboard and activate Twilio integration. You will need to set a webhook to receive inbound messages. And change in your Twilio integration the host to: "https://twl-api.loopmessage.com/"

What are the advantages of using iMessage and Twilio integration?

You can use your existing codebase or the Twilio SDK to send/receive requests with LoopMessage's omnichannel solution.

Should I pay Twilio for this integration?

No, you don't need to pay any additional fees to Twilio. You will only use the Loop Message payment plan.

Twilio SMS and iMessage difference

Twilio SMS and iMessage serve different purposes. SMS is delivered through the mobile carrier network and doesn't support encryption, while iMessage is delivered over an internet-based messaging service and works with encryption.

Messages sent through Twilio SMS appear as green bubbles in the Messages app on iPhone and Mac. SMS offers broad reach across almost any phone number, but the experience is more limited and depends on carrier delivery.

iMessage appears as blue bubbles and is available between Apple devices such as iPhone, iPad, and Mac. It supports a richer experience with better media sharing, read receipts, typing indicators, reactions, and end-to-end encryption.

If your audience uses Apple devices, iMessage can feel more native, more trusted, and more engaging than standard SMS. SMS remains useful when maximum device compatibility matters, while iMessage is better when you want a more modern messaging experience.

This integration goes beyond iMessage and also supports SMS, RCS, and WhatsApp, so you can reach customers on the channels they already use. The result is broader messaging coverage and access to a much wider market from a single integration.