These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Deliany LLC (“Company”, “we”, “us”, or “our”), concerning your access to and use of the loopmessage.com website and products published on this website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). By registering an account or accessing or using the LoopMessage Server Service, App, API, or SaaS, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services may be used by individual users, sole proprietors, organizations, and businesses, provided that each user has the legal capacity and authority to use the Services and to comply with these Terms. If you use the Services on behalf of a company, organization, or other legal entity, you represent that you are authorized to bind that entity to these Terms, and references to “you” include both you and that entity where applicable.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site or Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services may support customers that are subject to the Health Insurance Portability and Accountability Act (HIPAA) only when the applicable customer has entered into a separate written agreement with us, such as a Business Associate Agreement (BAA), and uses the Services strictly within the scope of that agreement. You may not use the Services in any way that intentionally violates HIPAA, a BAA, any applicable data-processing agreement, or any other regulated-data obligation. Unless we have expressly agreed in writing, you must not use the Services to submit, transmit, store, or process Protected Health Information (PHI), financial account data, government identifiers, or other regulated data. You may not use the Service or Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA), FISMA, or any other law or regulation applicable to your use case.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use our services or this Site.
Intellectual Property Rights
Unless otherwise indicated, the Website, Service (SaaS), and Apps are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, our Services, or API, you are granted limited access to use the Site, Services, API, or App, and to download or print a copy of any portion of the Content to which you have properly gained access solely for your internal business, professional, or personal use as permitted by these Terms. We reserve all rights not expressly granted to you in and to the Site, Services, API, App, Content, and Marks.
User Representations
By using the Services and Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and authority to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not abuse the Services or API through automated or non-human means, whether through a bot, script, or otherwise, to send spam, scam messages, fake messages, deceptive content, or illegal content; (6) you will not use the Services or API for any illegal or unauthorized purpose; (7) your use of the Services or API will not violate any applicable law or regulation; and (8) if you use a company name, brand name, sender name, phone number, email sender, or other sender identity, you have the right to use it and will be able to provide proof.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account or access, and refuse any and all current or future access to use the Site, Service, App, SaaS (or any portion thereof).
User Registration and API Access
You may be required to register a personal or business account on the Site and in our database to use our services. You agree to keep your password, cookies, authorization key, access tokens, and API keys confidential and will be responsible for all use of your account. You, NOT Deliany LLC, its employees, agents, or payment processors, are responsible for ensuring the security of your credentials related to your account.
We DON’T provide services for anonymous/fake users or individuals/companies who try to hide their identities. During the process of creating an account, you promise to provide only real data, phone number, and email. You CAN’T use fake or disposable email addresses/phone numbers (or aliases) created only for this service or for junk sign-ups. You promise that you will not try to use other methods of anonymization to hide your identity or real contacts. You understand that this is required to provide you with quality service and to make maximum efforts to protect you and us from fraud. Otherwise, your account(s) may be suspended/blocked until you de-anonymize your identity.
If we have any doubts about your identity, company, organization, payment method, sender identity, or use case, we may initiate a KYC or business-verification process at your expense to exclude any attempt to violate the terms described here and to protect us from fraud, abuse, or compliance risk. In this case, we may require you to provide documents and proof that confirm your personal data, business data, payment data, sender identity, or lawful use case. You agree to cover verification fees if we involve a third-party company, selected at our discretion, to verify your documents. We will disclose any required third-party verification fees before charging them, unless immediate verification is required for fraud, abuse, compliance, security, or legal reasons.
We reserve the right to remove, reclaim, or change a username or sender name you select if we determine, in our sole discretion, that such username is inappropriate, obscene, illegal, violates the right to use a trademark, copyright, intellectual property, or otherwise objectionable. As well in case of receiving a complaint about a violation or abuse of a trademark, copyright, intellectual property, or an injunction against to use.
Fees and Payment
We accept the following forms of payment:
- Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada)
- Wire Transfer (ACH, Swift, SEPA – supported only for certain currencies)
For subscriptions, we accept only Bank Cards. For one-time purchases, you can use all other payment methods.
You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site, Dashboard, or Invoice. Purchases made through our website, dashboard, invoices, checkout pages, or other payment flows may be processed by Stripe, our current payment provider, and are not stored or processed directly on our servers except as necessary to manage your account, subscriptions, invoices, receipts, access, and compliance obligations. By making a purchase, you may also be required to agree to Stripe’s applicable terms and payment-flow requirements. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that the payment provider can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. VAT, GST, sales taxes, or similar taxes may be added to the price of purchases as deemed required by the country, state, province, or other jurisdiction where you are located. We or our payment provider may handle tax calculation, collection, invoices, receipts, and tax compliance where required. We may change prices at any time. All payments shall be in U.S. dollars, Euros, or British pounds. Prices may vary for different currencies and countries.
You agree to pay all charges or fees, taxes, VAT, and GST at the prices then in effect for your purchases, and you authorize us to charge your chosen payment method for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site, our agents, or affiliates.
Recurring payments
Some of our services are provided on a subscription model (recurring payments), such as Pricing Plans, Conversation Kit, Sender Names, phone numbers, add-ons, Enterprise Plans, etc. If you have attached a payment method to your account, it will be used to automatically pay for the service one day before the date of the next payment period. Subscriptions charge you one day before your next billing period. Some purchases that have the same price can be merged into one subscription.
Subscription terms and cancellation
By purchasing a subscription, you authorize us and our payment provider to charge your selected payment method on a recurring basis for the subscription price, applicable taxes, usage-based fees, overage fees, add-on fees, once-off setup fees, and any other charges disclosed to you in connection with the Services. Before purchase or activation, we may display the subscription price, billing interval, renewal date, cancellation method, trial terms, and any material usage limitations or overage terms that apply to the subscription.
You can cancel your subscriptions or delete your attached payment method at any time by logging into your account, using the applicable Stripe customer portal or payment-management flow if available, or contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term unless we expressly state otherwise or the service is configured to stop immediately after cancellation. Some services may be canceled immediately after canceling a subscription, without waiting for the end of the billing period.
Canceling a subscription will not retroactively refund payments, and previously charged subscription fees cannot be pro-rated based on the cancellation date unless required by law or expressly approved by us in writing. If you cancel an existing subscription and decide to subscribe again later, you will be charged the most recent price.
You, NOT Deliany LLC (or our officers, agents, payment processors, partners, and employees), are responsible for canceling your subscription before you stop using our services or API or when the trial period ends (if available). Failure to use the Services, uninstalling an app, ceasing API requests, or failing to log in to your account does not cancel your subscription.
If you ask support to cancel your recurring payments, we may require reasonable identity verification before processing the request. This is to prevent abuse in which a third party may try to introduce themselves as you, especially when the contact person email or other personal data may be different from your payment information. We will not require unnecessary steps designed to delay a valid cancellation request.
If you are unsatisfied with our services, please email us at [email protected] or write a request to the support chat.
Credits
You can buy messages/lookup/auth packages that will be used as credits for sending requests to specified services. Each package has an expiration date. If the expiration date is reached, the credits related to the package will be removed from your account without any refunds. You are solely responsible for the timely use of credits before they expire. Credits from your account are used after the request is successfully accepted.
Prohibited Activities
You may not access or use the Site/Service/App/SaaS/API (hereinafter referred to as Services) for any purpose other than that for which we make it available. The Site and Services may be used by individual users and by businesses for lawful messaging, communication, and related use cases permitted by these Terms. You may not resell, sublicense, white-label, broker, or commercially exploit the Services in a manner not authorized by us, or use the Services for a competing service, unlawful messaging, spam, abuse, or any use case that we have not approved where approval is required. Our Service is intended to send only high-quality messages to recipients who expect to hear from you.
As a user of our Services, you agree not to:
- Systematically retrieve data or other content from the Site, Services, or Apps to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us, other users, and text recipients, especially in any attempt to learn sensitive account or license information such as user passwords, tokens, API keys, cookie files, or any other type of data aimed to get unwanted access to personal data or accounts.
- Circumvent, disable, or otherwise interfere with security-related features of the Site or Services including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Service and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or our services, apps, as well our team of employees, agents, affiliates, and payment processors.
- Use any information obtained from the Site or use our Services and Apps in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations. Or use the Services in a manner of violating the laws of your or recipient Country or State/Province/Region/Union/Prefecture.
- Engage in unauthorized framing of or linking to the Service or website or App Store.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters, spamming (continuous posting of repetitive text), messages aimed for scam, and distributing inappropriate content, that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services or Website.
- Use our Services to distribute spam, scam messages, phishing, tricks, fakes, inappropriate content, and content that breaches any applicable local, national or international law. We reserve the right to decide which content will be marked as spam, scam, phishing, trick, fake, inappropriate, or illegal.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user, person, company, entity, or use the personal or business data of another user or entity. It also includes the misuse of trademarks or copyright.
- Upload, transmit or distribute (or attempt to upload or to transmit or to distribute) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website or Apps.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you or use our Services for that.
- Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website or Service.
- Copy or adapt the Site’s or Services software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site or Service.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website or Services, or using or launching any unauthorized script or other software.
- Use unapproved by us buying agent or purchasing agent to make purchases on the Website.
- Make any unauthorized use of the Website or Service, including collecting our user’s personal data and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails/messages, or creating user accounts and purchases by automated means or under false pretenses.
- Use the Website or Service as part of any effort to compete with us or otherwise use the Website or our Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Sell or otherwise transfer your account or access.
If you violate any of these points, you agree that access to the service, some features, API, website, or any other of our apps, may be restricted or blocked permanently without the possibility of a refund. The rest of the funds will be used to cover possible losses caused by the violation of these rules. You agree that you will not have any claims and will not ask for a refund due to a violation of any of these points.
Messaging Policy
You acknowledge that you are solely responsible for compliance with the rules of the messaging platforms and services through which you send messages. By using the LoopMessage Service, you receive access to our API and, where applicable, sender identities that may be used in your API requests for sending messages. Our API provides functionality to deliver messages to your audience, customers, and clients via iMessage, WhatsApp, SMS, RCS, and other supported messaging channels.
Obtaining access to our product or API may require a pricing plan, which may contain a certain limit of messaging requests. Each successfully delivered message may automatically increment the number of sent messages included in the current billing period. Unused requests from your active pricing plan do not transfer to the next billing period. Depending on the settings of your account or pricing plan, upon reaching the maximum limit of your plan, your access may change status to “unpaid” until the next billing period, or you may be charged for extra messaging requests. You can configure this option in your dashboard or ask support to change it. By default, this option will be enabled for each new account or pricing plan to prevent messaging from stopping. If the status of your access changes to “unpaid”, all further requests to send messages will return a failure HTTP code, but at the same time, you can still receive webhooks when the recipient replies to your message. If you have approved charges for extra requests, you will be charged immediately, or, for some enterprise plans, the charges may be added as an additional payment in the next billing period. You can find the price for extra requests in your dashboard or ask support. You should take into account that the history of requests for messaging may be stored on our servers, including message content, recipient contact information, sender identifiers, delivery metadata, and the status of sent messages, because that information is necessary for fulfilling our services and managing your limits in your pricing plan.
Dedicated Sender name
A dedicated sender identity may be provided in two types: Phone Number or Email Sender Name. The type available to you may depend on the selected messaging channel, country, region, carrier, platform rules, registration requirements, and the configuration of your account or pricing plan.
Email Sender Name means a string that will be displayed to your recipient as the sender of a message. This name may contain unaccented letters, numbers, periods, pluses, hyphens, and underscores. The sender name looks like an email and consists of two parts: Name and Domain. The name should be related to your company name, brand, website, or lawful personal identity. By using the dedicated Email Sender Name service, you grant us the right to use that name to provide messaging services to you and you acknowledge that you will have no claims for copyright or trademark infringement or any other infringement related to using the company name, brand name, domain, or sender identity in our services. You can’t use a generic sender name like: info, otp, bank, sms, etc. Each user, company, or organization uses its own unique sender name, and each sender name is moderated before being applied. If the sender name is rejected or already taken, we will contact you for updates. Verification and activation of an Email Sender Name may take up to 2 business days. In some cases, it can take longer if we have doubts about your relationship to the selected name and need you to provide proof of that relationship. You can’t edit the Name or Domain of an already active Email Sender Name. To change the name or domain, you need to cancel the current Email Sender Name and order a new one. Such an order will be processed according to the rules for purchasing a new sender identity described in this section. Phone numbers may also be impossible to edit, port, transfer, or reassign depending on carrier, provider, or regulatory rules.
Phone Number means a dedicated phone number that may be assigned, rented, activated, or otherwise made available to you for use with supported messaging channels. The list of currently supported countries, regions, number types, capabilities, and availability may change from time to time and should be checked on our website, dashboard, documentation, or by contacting support before ordering. Phone number availability, capabilities, pricing, registration requirements, messaging permissions, and continued use may depend on local laws, carrier rules, number-provider rules, platform rules, identity verification, registration approval, and third-party provider availability.
In some countries or regions, local law, telecom regulations, carrier rules, or number-provider requirements may require a phone number with a local area code or local country code to be registered to a specific individual or legal entity. In such cases, you may be required to upload or provide identification documents, proof of address, business registration documents, tax documents, beneficial ownership information, authorized representative information, local presence documentation, or other verification materials before we can activate, assign, register, or continue providing that phone number. You acknowledge that these requirements may be mandatory under local law or provider rules and that refusal or failure to provide required documentation may result in rejection, delay, suspension, cancellation, or loss of access to the requested phone number without a refund except as required by law or expressly approved by us in writing.
Each request for a new sender identity may require you to provide details of who will be responsible for that sender identity. From our side, this data may be checked. If it is discovered that you have provided fake data, you may be denied approval of the requested sender identity, and the one-time setup fee may be refunded unless the denial is caused by fraud, abuse, misrepresentation, violation of these Terms, or costs already incurred by us or our providers. This data may be passed on to recipients, carriers, messaging platforms, regulators, number providers, or other third parties in cases where they complain about your messages, request verification, investigate abuse, or require compliance review. You must provide only real data and notify us immediately if it changes. If you refuse to provide up-to-date contact information or verification documents in a timely manner, you may be denied further use of the sender identity.
This service works as server hardware rental under a prepaid payment model. The sender identity payment may consist of two parts:
- once-off setup fee (preparation, provisioning, registration, verification, and configuration)
- monthly subscription payment
The Service may also include separate add-ons, options, or channel-specific features, such as phone numbers, SMS fallback, WhatsApp, RCS, additional messaging channels, enhanced routing, verification, registration, compliance review, or other paid capabilities. Each add-on or option may have its own recurring payment, once-off setup fee, usage-based fee, pass-through fee, provider fee, registration fee, verification fee, overage fee, or separate cancellation rules.
If you cancel your subscription before the end of your current service period, we do NOT refund any amounts already paid for service in the future unless required by law or expressly approved by us in writing. In accounting terms, we don’t prorate services due to the man-hours required to return used hardware, numbers, sender identities, registrations, or provider resources to inventory for re-use.
The purchased sender identity becomes inactive when you cancel your subscription and does not remain available through the end of the service period (subscription month), unless we expressly confirm otherwise. If you wish to have access to your dedicated sender identity until the end of the service period, cancel your service toward the end of the month but before the next billing occurs.
If you purchase a sender identity that has previously expired or been canceled, you will need to pay a once-off setup fee again.
Sandbox
The sandbox environment is provided solely for testing, development, and evaluation purposes. You may use the sandbox to test messaging functionality, API behavior, formatting, integrations, and related workflows before using the Services in a production environment. Sandbox messages must not be used for production traffic, live customer communications, marketing campaigns, transactional notifications, authentication messages, support communications, or any other real-world messaging use case. We may limit, filter, modify, mark, disable, or suspend sandbox messages or sandbox access at any time to prevent abuse, spam, fraud, excessive use, or use outside the intended testing purpose. Sandbox behavior may differ from production behavior, and successful sandbox testing does not guarantee production availability, deliverability, sender approval, carrier acceptance, platform approval, or compliance approval.
Messages that you send from the sandbox will always have a technical text at the end of each message.
Messaging platforms terms
You acknowledge that you are solely responsible for compliance with the rules of the messaging platforms and services through which you send messages. For purposes of these Terms of Use, you must comply with the applicable rules of those services:
iMessage
- https://www.apple.com/legal/internet-services/itunes/
- https://www.apple.com/legal/privacy/data/en/messages/
- https://www.apple.com/legal/privacy/data/en/face-time/
Rich Communication Services (RCS)
SMS
- You are solely responsible for complying with all applicable local, state, provincial, national, and international laws, regulations, industry rules, carrier requirements, aggregator requirements, registration requirements, and recipient consent requirements that apply to your use of SMS, including any requirements related to marketing, transactional messaging, opt-in/opt-out, sender identification, prohibited content, message frequency, quiet hours, age-restricted content, and recordkeeping.
- Where applicable, you are solely responsible for complying with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, carrier codes of conduct, A2P/10DLC registration and campaign requirements, toll-free verification rules, short code rules, Do-Not-Call or suppression-list obligations, STOP/HELP handling, consent revocation, and any similar rules in the jurisdictions where you or your recipients are located.
- You must obtain and maintain all required consent from recipients before sending messages, maintain records sufficient to demonstrate that consent and your compliance, honor opt-out and revocation requests promptly, maintain suppression lists where required, and provide proof of compliance upon request.
- Even if any feature, plan, dashboard, documentation, sales material, or other description refers to “unlimited messaging” or similar wording, “unlimited messaging” does not mean unlimited throughput, unlimited recipient volume, unlimited marketing, unlimited cold outreach, unlimited automation, unlimited bulk sending, or exemption from carrier filtering, registration, vetting, fair-use, reasonable-usage, or anti-abuse requirements. Your use of SMS must remain subject to reasonable usage, fair-use, anti-abuse, and carrier-compliance expectations. You must not use SMS in a way that is excessive, abusive, deceptive, spam-like, or likely to cause your use case, traffic pattern, sender identity, or message content to be reviewed, restricted, filtered, blocked, suspended, fined, or otherwise questioned by local operators, carriers, aggregators, regulators, or messaging providers.
Third-party platforms and no affiliation
LoopMessage is not affiliated with, endorsed by, sponsored by, or an official representative of Apple, Google, WhatsApp, Meta, mobile carriers, aggregators, or other messaging platforms unless expressly stated in writing. Third-party platform names are used only to describe interoperability, routing, availability, or message-delivery functionality. We do not control third-party platforms, carriers, aggregators, recipients’ devices, recipients’ settings, filtering systems, or regulatory decisions.
No delivery guarantee
We do not guarantee message delivery, delivery time, deliverability rate, inbox placement, read status, sender name availability, phone number availability, number registration approval, number portability, RCS availability, iMessage availability, SMS carrier acceptance, WhatsApp availability, platform acceptance, or that any message will avoid filtering, blocking, throttling, moderation, or restriction. Delivery may be affected by recipient settings, carrier filtering, platform policies, device status, third-party outages, spam or abuse controls, campaign registration, sender vetting, local regulations, recipient complaints, opt-outs, or other factors outside our control.
You agree that it is solely your responsibility not to violate the rules of any messaging platform when sending messages to recipients on that platform. Otherwise, the relevant messaging platform, carrier, or service provider may restrict, filter, block, throttle, suspend, or reject message delivery if it believes you are sending spam, violating its policies, lacking proper consent, exceeding reasonable usage, or if recipients submit complaints about your messages or mark them as spam or unwanted.
You agree that you will not have any further claims if similar or other restrictions are applied by Apple, Google, WhatsApp, Meta, carriers, aggregators, number providers, or other messaging platforms to your sender identity, phone number, account, or access due to a violation of their rules, failure to provide required documentation, compliance review, carrier filtering, or other factors outside our control. You will not demand a refund from us, Apple, Google, carriers, aggregators, number providers, or any other messaging platform under such restrictions except where required by law or expressly approved by us in writing.
Refund Policy
To the maximum extent permitted by applicable law, all fees are non-refundable except where required by law or expressly approved by us in writing. A refund may be considered if there is a technical problem with the product and we are unable to help you resolve the problem after reasonable troubleshooting. This does not include problems caused by your configuration, misuse, lack of recipient consent, violation of these Terms of Use, violation of Apple, Google, carrier, aggregator, number provider, or any other third-party platform policies, recipient complaints, carrier filtering, message blocking, number registration rejection, suspension, throttling, or other restrictions outside our control. All refund requests are reviewed individually by the support team.
If an issue relates only to a specific add-on, option, channel, phone number, SMS fallback, WhatsApp capability, RCS capability, routing option, registration, verification, or other separately billed feature, any approved refund will be limited only to the amount paid for that specific affected add-on or option, and will not apply to unrelated services, base subscriptions, other channels, other sender identities, other phone numbers, other add-ons, setup fees, or services that remained available or usable.
If we approve a refund, the refunded amount may exclude non-refundable once-off setup fees, onboarding fees, verification fees, registration fees, payment processor fees, chargeback fees, taxes, usage-based charges, overage fees, third-party pass-through costs, provider fees, and the value of any days or portion of the service period during which you had access to or used the Services or the affected add-on.
We may decline any refund request to the maximum extent permitted by applicable law, especially if you breach these Terms of Use, violate any applicable law, violate messaging platform rules, misuse the Services, fail to cancel your subscription, fail to provide required verification documents, or cause compliance, operational, reputational, or financial risk to us.
In the case of an unauthorized refund, chargeback, dispute, reversal, or payment that is not pre-approved by us, your accounts may be suspended or blocked from using any of our products or services, as well as the products or services of our partners, until you cover the negative balance on your account and any related fees or costs.
Important: When you stop using our API or website that will not automatically stop your active recurring payments. You must cancel your subscriptions first to end your recurring payments. If you stop using our API or services without canceling your subscription, you will still be charged. You agree that this cannot be a reason for a refund request.
U.S. Government Rights
Our services are “commercial items” as defined in Federal Acquisition Regulation (“FAR”) 2.101. If our services are acquired by or on behalf of any agency not within the Department of Defense (“DOD”), our services are subject to the terms of these Terms of Use in accordance with FAR 12.212 (for computer software) and FAR 12.211 (for technical data). If our services are acquired by or on behalf of any agency within the Department of Defense, our services are subject to the terms of these Terms of Use in accordance with Defense Federal Acquisition Regulation (“DFARS”) 227.7202‐3. In addition, DFARS 252.227‐7015 applies to technical data acquired by the DOD. This U.S. Government Rights clause is in lieu of, and supersedes, any other FAR, DFARS, or other clause or provision that addresses government rights in computer software or technical data under these Terms of Use.
Site Management
We reserve the right, but not the obligation, to: (1) monitor the Website and Services, as well how you use our Services and Website for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your accounts or licenses; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Service, Database or Severs or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Website or Services in a manner designed to protect our rights and property and to facilitate the proper functioning of our Services.
Privacy Policy
We care about data privacy and security. Please review our Privacy Policy. By using our Services, especially LoopMessage Server, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised that the Services are currently hosted in the United States. If you access the Website or our Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Website or our Services, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.
Where applicable, you are responsible for determining whether you act as a controller, business, covered entity, or similar role with respect to personal data, recipient data, message content, or regulated data that you submit to the Services. Where applicable and unless otherwise agreed in writing, we process such data as a service provider, processor, or business associate only for the purpose of providing, securing, supporting, improving, and enforcing the Services.
You represent and warrant that you have all necessary rights, consents, permissions, notices, and lawful bases required to submit, upload, transmit, store, or otherwise process personal data, recipient contact information, message content, delivery metadata, attachments, logs, and any other data through the Services. You are responsible for the accuracy, legality, and compliance of recipient lists, message content, sender identities, consent records, and opt-out handling.
We may process and store message content, recipient identifiers, sender identifiers, delivery metadata, message status, logs, API requests, attachments, account records, billing records, compliance records, and support communications as necessary to provide the Services, troubleshoot issues, maintain security, manage usage limits, comply with legal obligations, enforce these Terms, investigate abuse, respond to lawful requests, or protect our rights and the rights of recipients and third parties.
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect data processed through the Services. However, no method of transmission, storage, processing, or security control is completely secure, and we do not guarantee absolute security. We may use subprocessors, infrastructure providers, payment processors, communications providers, and other vendors to provide and support the Services, subject to our Privacy Policy and any applicable written agreement.
For enterprise, regulated, or high-risk use cases, a separate Data Processing Agreement, Business Associate Agreement, security exhibit, or similar written agreement may be required before using the Services for such use case.
Restricted Countries, Sanctions, and High-Risk Use
We may refuse, suspend, restrict, or terminate access to the Services for users, entities, beneficial owners, management teams, payment methods, sender identities, recipients, traffic, or use cases associated with sanctioned countries, embargoed regions, restricted parties, high-risk jurisdictions, sanctions evasion, fraud, abuse, military aggression, terrorism, illegal activity, payment-processing risk, security risk, reputational risk, or any activity that creates legal, regulatory, compliance, operational, financial, or security risk for us.
Without limiting the above, we may restrict or refuse services for users, entities, beneficial owners, management teams, or use cases connected to countries, regions, persons, or organizations subject to sanctions, export-control restrictions, payment-processor restrictions, carrier restrictions, or internal risk controls. Your account may be treated as restricted if your entity is registered in, operated from, controlled from, primarily managed from, primarily serving, or closely cooperating with persons or entities from restricted countries, sanctioned regions, or high-risk jurisdictions.
You represent that you are not located in, organized under the laws of, ordinarily resident in, controlled by, acting on behalf of, or providing services to any person, entity, country, or region that is subject to sanctions, embargoes, or restrictions that would prohibit or restrict your use of the Services. You agree not to use the Services for sanctions evasion, export-control violations, fraud, abuse, unlawful surveillance, unlawful messaging, or any activity that would expose us or our partners to sanctions, regulatory penalties, carrier penalties, payment-processing restrictions, or reputational harm.
Any attempt to use a VPN, proxy, false identity, shell company, borrowed payment method, misleading sender identity, or any other approach to bypass restricted-country, sanctions, compliance, or risk controls will be considered a violation of these Terms of Use and may result in immediate restriction, suspension, or termination of your account and access.
We reserve the right to close a user’s account if we discover that the Service is being used by a company that provides services similar to ours, uses the Services to compete with us, misuses messaging platforms, automates third-party services without authorization, or causes legal, compliance, operational, financial, reputational, or security risk to us, our employees, agents, partners, carriers, or payment processors.
Term and Termination
These Terms of Use shall remain in full force and effect while you use the Website, our Services, or API. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OF OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ACCESS AND ANY CONTENT, MESSAGES, OR INFORMATION THAT YOU POSTED OR DISTRIBUTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account or access for any reason, you are prohibited from obtaining a new account or access under your name/company, a fake or borrowed name/company, or the name/company of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Sections relating to fees, taxes, refunds, credits, prohibited activities, messaging compliance, platform rules, recipient consent, intellectual property, privacy, data processing, confidentiality, disclaimers, limitations of liability, indemnification, dispute resolution, governing law, account restrictions, sanctions, data retention, and any provisions that by their nature should survive termination will survive termination, suspension, cancellation, or expiration of your account or access.
Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Website, API, Documentation, or Helpdesk at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website related to our Services. We also reserve the right to modify or discontinue all or part of the Website without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.
We cannot guarantee the Website, our Services, or customer support will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to our Services and Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify Services and Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use Services during any downtime or discontinuance of Service our Website. Nothing in these Terms of Use will be construed to obligate us to maintain and support Services and Website or to supply any corrections, updates, or releases in connection therewith.
For our part, we will try to make every effort to maintain our services in proper condition. At the same time, we reserve the right to decide how much we can make efforts to support our Services or restore them from downtime or discontinuance.
Governing Law
These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.
Dispute Resolution
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Corrections
There may be information on the Website, Dashboard, Documentation, and Helpdesk that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
Disclaimers
THE SITE AND SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S OR DOCUMENTATION CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE OR SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE OR OUR SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE OR OUR SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE OR OUR SERVICES OR API BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT GUARANTEE MESSAGE DELIVERY, DELIVERY TIME, DELIVERABILITY RATE, INBOX PLACEMENT, READ STATUS, SENDER NAME AVAILABILITY, PHONE NUMBER AVAILABILITY, NUMBER REGISTRATION APPROVAL, RCS AVAILABILITY, IMESSAGE AVAILABILITY, SMS CARRIER ACCEPTANCE, WHATSAPP AVAILABILITY, PLATFORM ACCEPTANCE, OR THAT ANY MESSAGE WILL AVOID FILTERING, BLOCKING, THROTTLING, MODERATION, OR RESTRICTION BY THIRD-PARTY PLATFORMS, CARRIERS, AGGREGATORS, NUMBER PROVIDERS, OR RECIPIENT DEVICES.
Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, CHIEFS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, PROBLEMS WITH LAW, LITIGATION, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
BY USING OUR SERVICE OR API FOR SENDING MESSAGES, YOU ARE RESPONSIBLE FOR THE CONTENT OF MESSAGES THAT WILL BE RECEIVED BY THE RECIPIENT. AND YOU UNDERTAKE TO YOURSELF ALL COMPLAINTS AND LEGAL PROCEEDINGS FROM THE RECIPIENTS RELATING TO THE CONTENT OF MESSAGES SENT TO THEM. OTHERWISE, WE WILL BE FORCED TO COOPERATE WITH YOUR RECIPIENTS TO HELP THEM SUBMIT COMPLAINTS IN CASE OF VIOLATION OF THEIR LOCAL LAWS OR RECEIVING SCAM, FAKE, OR SPAM CONTENT.
Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, payment processors, partners, and employees, from and against any loss, damage, liability, claim, fine, penalty, pass-through charge, carrier fee, platform fee, investigation, demand, chargeback, dispute, cost, or expense, including reasonable attorneys’ fees and expenses, made by any third party or imposed by any regulator, carrier, aggregator, platform, number provider, payment processor, or other provider due to or arising out of: (1) your use of our Services and API; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to trademarks, copyrights, privacy rights, data protection rights, and intellectual property rights; (5) your message content, recipient lists, consent practices, opt-out handling, sender identity, phone number use, use case, campaign registration, campaign vetting, message frequency, or failure to comply with messaging laws, carrier requirements, aggregator requirements, platform rules, number-provider requirements, or recipient consent requirements; (6) your violation of TCPA, CAN-SPAM, CTIA guidelines, A2P/10DLC requirements, toll-free verification rules, short code rules, data protection laws, privacy laws, consumer protection laws, sanctions rules, export-control rules, or any similar laws or requirements; (7) any overt harmful act toward any recipient who receives messages from our Services and with whom you connected via our API or other services or Apps; or (8) any attempted litigation, complaint, regulatory inquiry, carrier inquiry, platform inquiry, number-provider inquiry, or claim against us from your recipients or third parties to whom messages were sent through our Services, API, or Apps. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
User Data
We will maintain certain data that you transmit to the Website or our Services or API for the purpose of managing the performance of our Services, maintaining security, troubleshooting, enforcing these Terms, supporting billing, managing usage limits, and maintaining compliance records, as well as data relating to your use of our Services and API. Although we may perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Website, our Services, or API, including maintaining your own copies of important records, recipient consent, opt-out records, campaign records, and message history where required. To the maximum extent permitted by applicable law, you agree that we shall have no liability to you for any loss or corruption of any such data.
Electronic Communications, Transactions, and Signatures
Visiting the Website, using our services, sending us emails or messages in chat or instant messengers, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, messages, and on the Site, satisfy any legal requirement that such communication is in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, MESSAGES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE OR ANY OF OUR SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
Miscellaneous
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site or our Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
Contact Us
In order to resolve a complaint regarding our Services, Website, API, Apps or to receive further information regarding the use of our services, please contact us at: [email protected]
Company Address: 2028 E Ben White Blvd Ste 240-5051, Austin, TX 78741, USA
Last update date: 5 Jul, 2026